BRAIN CODE TECH

By: miss_lianne | July 24, 2017

In the past couple of years, chatbots have gained tremendous ground with businesses scrambling to develop chatbots to assist consumers in doing all manner of tasks. Since texting and instant messaging are such popular forms of communication, especially among millennials, businesses are discovering the value in coming to where they already are, chat-based platforms. There are already bots that can help you narrow down products you might be interested in based on your preferences and bots that can book flights or make dinner reservations. One very popular use is customer service since chatbots have proven themselves to be very helpful when it comes to responding to frequently asked questions and connecting people with the right customer servi...